Terms of Service

Liability

You do not claim intellectual property right or exclusive ownership to any of our products or services, whether modified or unmodified. All products and services are the property of V2interactive/Josh Zehtabchi. All work rendered, web design, graphical, links and marketing efforts are pure property of V2interactive/Josh Zehtabchi until project and payment completion and/or copyrights are officially signed off to client.  Client will gain full ownership and copyrights to all work submitted with final payment of due balance. Our products and services are provided 'as is' without warranty of any kind, either expressed or implied. In no event shall our organization (or any business or individual associated with V2interactive/Josh Zehtabchi) be liable for any damages including, but not limited to, direct, indirect, special, punitive, incidental or consequential, or other losses arising out of the use of or inability to use our products or services, which include but are not limited to:  SEO (Search Engine Optimization) Social Marketing, Web Development and Server Configurations.  By working with V2interactive you grant V2interactive/Josh Zehtabchi rights to access and modify data which may be on servers and/or web sites.  This includes, but is not limited to:  FTP, system administration sections, email DNS, HTTP and SSL's

V2interactive will not be liable for any loss of data. The customer is responsible for ensuring that adequate backups are being done at a frequency determined by the customer. The customer is solely responsible for the audit of these backups whether scheduled or arranged by V2interactive or by the customer.  The customer understands that alterations to existing applications, web code or programs and the implementation of new applications or programs can result in the loss of data.  It is also the clients responsibility to ensure current/pre web designs are backed up and stored before V2interactive is hired for a design, re-design, SEO audit, on-page SEO and website fixes/updates or fixing hacked/corrupt web sites that may or may not overwrite, move or remove files and code.

Warranty

All SEO and Web Design/Development projects are marked with an 'as-is' stamp.  Due to constant changes in Google search patterns and the evolving growth of the internet, SEO first page rankings, or any rankings in general are not promised nor advertised.  At no time will 1st page rankings be promised nor guaranteed nor is the life span of such rankings if achieved.  All SEO services are sold as an over-all upgrade to your web site's link profile and social media footprint and as a service to gain links to your website.  V2interactive/Josh Zehtabchi will not be held responsible for:  loss in rankings, no gaingings in rankings and any penalties or flags that may arise due to the SEO work and/or the interference of other variables such as client changes to websites without consent.

All websites are signed off as fully completed after final payment is processed. Upon website launch and lifespan, V2interactive/Josh Zehtabchi will not warranty or insure any website.  A website that becomes hacked, corrupt and/or unable to be displayed will not be covered by previous work, balances or designs provided by V2interactive/Josh Zehtabchi and thus, a new work order/purchase order will be created for any additional work that's not outlined in a previous project. Once a web design is completed and signed off to the client it is then the clients responsiblity to ensure security and access to the site.

No Guarantees

You acknowledge and agree that V2interactive/Josh Zehtabchi makes no specific guarantee or warranty regarding the search providers and publishers to which it submits advertising or SEO on your behalf, including placement of paid and organic search advertising or any specific results and SEO efforts such as link building for Google rankings. V2interactive/Josh Zehtabchidoes not warrant the number of calls, clicks, impressions or website visits or that paid search advertising will appear in response to any particular query.   V2interactive/Josh Zehtabchi also does not guarantee the ranking status of your site or placement on Google search results.  Moreover, your duration on said rankings are not guaranteed as well.  V2interactive/Josh Zehtabchidoes not warrant that the performance will be error-free but will immediately act to correct errors once they have been identified.  V2interactive/Josh Zehtabchi does not and cannot promise any number in rankings or amount of traffic a site should see from SEO services.  All SEO services are sold as an over-all upgrade to your website's authority, link count and social media signals.  At no time will placement or page ranking be promised, advertised or guaranteed.

V2interactive has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by V2interactive of the site. Use of any such linked web site is at the user’s own risk.

Fee's and Payments

There is a 50% deposit required to start any web development, design or I.T. related project.  The 50% deposit is nonrefundable unless otherwise specified.  The remaining 50% balance will be due upon completion prior to copyrights, passwords and files being transferred into the clients name and/or domain.

SEO requires a full months payment in advanced to start a project.  Typically, SEO projects (on a monthly basis) are done in 6 and 12 month projects.  Project dates are started on the 1st or 15th of every month.  For example, if your project start date was August 15th, payment would need to be received on or prior to August 15th to start your project.  If payment is not received, the project will be on hold until the following billing cycle (September 1st).  The first month payment is due in advanced and so forth with future payments.  If, after the first month a payment is more than 15 days late the project will be placed on hold until additional payment and a 10% fee per 5 days will be assigned to the account.  This is done to ensure your project gets priority and focus and retains your account for 30 days of SEO service.

Project Forfeiture & Time Frames

V2interactive/Josh Zehtabchi will not be held responsible for delays in projects due to client's inability or lack of preparation in providing materials.  If a project is 'abandand' defined by V2interactive as no communication or work load submitted for 30 consecutive days the project will be considered completed and the full balance will be due.  A payment later than 15 days will be subject to a 10% fee for every 5 days payment is late with a maximum late fee no greater than 50% of the payments total bill.

V2interactive/Josh Zehtabchi holds the right to remove, unpublish, and/or temporarily suspend any work, including but not limited to: graphics, web designs and efforts due to lack of payment or refusal of final due balance.

Cancellation of Service

For web design project and SEO services (on projects 3 months in length or greater) we require a 30 day notice of cancellation of service.  In SEO services, V2interactive/Josh Zehtabchi requires a 30 day notice of cancellation of SEO services.  If a 30 day notice is not applied, they balance of the month cancelled will be due along with 50% of the next month balance will be due.  All SEO projects will be allowed to be cancelled as long as client provides a 30 day notice in writing.  For example, if a SEO project payment date is the 15th' of every month, notice mus be given the month prior, before the 15th to avoid fees.  If the project is ended after the 15th, the said month balance plus 50% of the followings month balance will be due.  If final payment or payment of remainding month's balance is not submitted or refused by client, V2interactive/Josh Zehtabchi holds the right to undo any link building and SEO work done to said account.  By not providing a valid 30 day notice, or payment, client has voided the agreement and thus; all SEO or Design/Development work can be undone, reversed or locked until payment is submitted.

Refunds

All transactions are final.  There is a nonrefundable down payment required to start a project. This payment is non refundable and ensures the creation of your project.  If, at the end of the project you are unhappy or unsatisfied with your project V2interactive shall create 2 revisions to your liking. If no revisions are accepted the remaining balance shall be void; however down payment will still be considered nonrefundable.  There are NO refunds on ANY SEO work or monthly design retainers. All payments regarding SEO/Marketing and monthly retainer for development work are considered final and are strictly enforced with our no refund policy.

Your Consent

By using our services, communicating via email and sending payment for services  you consent and agree to our privacy policy and terms of service.

Changes to our Privacy Policy and Terms and Conditions of Service

If we decide to change our privacy policy, we will post those changes on this page.  We reserve the right to make changes at any time.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

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Last updated 11/10/2012